Our commitment to privacy

Using data to achieve social and environmental impact is at the heart of what we hold true at Toha, so we know how important it is to have a solid privacy policy in place. We are committed to being fully transparent and honest in our approach to using and storing your data. We are taking all steps to ensure that this information remains secure.

This Privacy Policy outlines the details of how we collect, use, share and protect your personal information. This applies to information that we collect both online and offline. This policy relates to the Toha Network website and services as they exist today. We will update this policy regularly.

Your information will never be shared, leased or given to any third parties in ways other than disclosed in this Privacy Policy. The Office of the Privacy Commissioner (www.privacy.org.nz) provides further details of the Privacy Act and how it protects personal information in New Zealand.

If you have any questions about your privacy or this policy, please contact us.

What information is collected by The Toha Network?

We collect personal information and data so that we can provide design and build services that support our network. We may collect information in the following ways:

Information that you voluntarily provide us, such as

  • Website registration. We collect personally identifiable such as your email address, name, and occupation.

  • Communications and phone calls. When you communicate with a member of our crew, we may collect information about your communication and the information you provide.

Information we collect automatically, such as

  • Web Server Logs. Our web servers may collect certain information such as IP address, pages visited, time of visits, and referring website.

  • Via cookies. Cookies are small files temporarily stored on your hard drive. We use cookies to retrieve aggregate information of the characteristics and behaviours of Website users so we can make improvements to the Website. We use cookies to keep track of your preferences so we can present the Website to best meet your requirements. The information collected is non-personal information such as: Internet domain and IP address from which you are accessing the Website; the browser and operating system you are using (e.g. Chrome, Internet Explorer and Firefox or Windows and Mac); the date and time you access the site; and whether you arrived at the Website via a link from another site and the address of such site. You can disable the use of cookies in your browser settings. You may continue to use this Website even if you deactivate cookies, however deactivating cookies may mean that you might no longer be able to enjoy offers from the Toha Network in their entirety.

How do we use your information?

We may also use your information in the following ways:

  • For internal purposes (to better understand our community)

  • For analytical purposes (to respond to requests for information and to improve our website, support network, and outreach).

  • To undertake analysis and record keeping (either internally or with trusted partners) to help build the Toha network. All third parties are prohibited from using your personal information except to provide support to us, and they are required to maintain the confidentiality of your information at all times.

  • To improve, optimise and design new service offerings that support the work of Toha.

Who do we disclose your information to?

We will never sell, rent or lease your personal information or data to third parties. However we may need to disclose you information to others to provide you with services and support. We may disclose your information in the following ways:

  • External service providers. In the case that Toha engages third party agencies to to support operational activities and the services. (E.g. to develop a newsletter to send you). These providers have limited access to your personal information to perform tasks on our behalf, and are contractually obliged to use your personal information consistently with this Privacy Policy.

  • Authorised third party access. We may ask for your consent to share your personal data and information to a third party that is offering services to Toha (E.g. in the case where your data is contributing to a visual footprint of the regenerative agriculture sector in New Zealand).

  • For legal compliance or law enforcement purposes. We may disclose your personal information to third parties where required to by law, to the extent we believe that disclosure is in accordance with the Privacy Act.

How do we store and protect your personal information?

We hold your personal information in accordance with the requirements set out in the New Zealand Privacy Act 1993. Your personal information may be held by Toha electronically or in hardcopy (in New Zealand or elsewhere) but in all cases we will control that information and keep it secure.

Residents of some other countries, including residents of the European Union, should be aware that the laws of New Zealand do not offer the same protections as the laws of your home country.

Sending you electronic messages

If you enter your email address into the toha.network Website then you have agreed to us sending you both automated and unsolicited information about Toha in electronic form to that email address.

We may use your email to send automated communications based on your activity on the Website, such as an email notification to confirm your registration or we may send you information about our progress with the programme as a whole.

Every unsolicited email that we send you will include an unsubscribe facility which will automatically remove your email address from the mailing database. If you are unable to see an unsubscribe function on electronic messages from Toha, please forward the email with the subject UNSUBSCRIBE to hello@toha.nz

Your data, your rights

By making an email or written request, you may request for us to:

  • Provide a copy of the information we hold on you

  • Correct your personal information

  • Delete your personal information. In the case of deletion, if your data is connected to an aggregated data set we may require that while we remove any of your identifiable personal information, the depersonalised data remains as part of the complete set.

Please remember it is your responsibility to ensure that personal information provided to us is accurate.

Additional info

As activities and data requirements ramp up with the Toha Network, we will make changes to the Toha Network privacy policy as it relates to how your personal information is used and stored both online and offline. We will notify you when changes are going to be made.

If we need, or are required to contact you about the privacy or security of your information we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email or mail at:

info@toha.nz

114 Bright St
Gisborne 4010
New Zealand